Securing business data

Privacy Policy

This privacy policy sets out how Convergent Network Solutions Ltd (‘CNS’) uses and protects any information that you give CNS when you use this website.

CNS is committed to ensuring that your privacy is protected. Should CNS ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CNS may change this policy by updating this page. You should check this page from time-to-time to ensure that you are happy with any changes. This policy is effective from August 2017. ________________________________________________________________________________________

What we collect

CNS collect information for the following purposes:

For marketing and general business communication:

  • Name and job title, contact information including your email address and telephone number
  • Demographic information such as postcode and postal address
  • The source of this information will be directly from the individual concerned

For employment opportunities:

  • Your CV, references and employment details
  • Work permits and education details
  • Credit and criminal reference checks
  • The source of this information will be directly from the individual concerned and from relevant third parties (such as former employers)

Any information collected will only be used for the legitimate reasons described above and will only be used by authorised internal CNS resources. Disclosure of information to third parties will only take place as part of a specified process (such as pre-employment checks).
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Who do we collect information on?

CNS will collect information on the following:

  • Staff (former, existing and potentially new)
  • Clients (existing and potentially new)
  • Business contacts and suppliers
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What we do with the information we gather?

CNS require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time-to-time, we may also use your information to contact you for market research purposes
  • We may contact you by email, phone, fax or mail, but we will not use the information to customise the website according to your interests

Unless where required to keep information for statutory reasons, records will be deleted when they are no longer required. CNS retains records for a maximum of 5 years.
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Security

CNS is committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, CNS has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected.

All personal information collected is stored in electronic format within our secure cloud environment. The environment restricts information storage to European Union countries only.

We do not use cookies the CNS website.
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Links to other websites

The CNS website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that CNS does not have any control over that other website.

Therefore, CNS cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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Controlling your personal information

You may choose to restrict the collection, use or request that your personal information is deleted by contacting CNS.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@cnsgroup.co.uk

CNS will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which CNS hold about you under the Data Protection Act and General Data Protection Regulation (Regulation (EU) 2016/679). If you would like a copy of the information held on you please write to Convergent Network Solutions Ltd, 1-3 Pemberton Row, London EC4A 3BG or email us at info@cnsgroup.co.uk. Unless otherwise specified, CNS will provide the information in electronic format, via our secure portal.

Please note that we will respond to your request within 30 days.

If you believe that any information CNS are holding on you is incorrect, incomplete or wish for it to be deleted, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you are not satisfied with the actions taken by CNS, you have the right to appeal and contact the Statutory Authority (in the United Kingdom, this the Information Commissioner’s Office), who will then intervene on your behalf. The ICO can be contacted at https://ico.org.uk/concerns/handling/
CNS reserve the right to review and change this policy as and when deemed necessary. 
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