Cyber Incident Response Service
Computer Emergency Response Team
A quarter of IT professionals are not confident about their incident response plans. Our Cyber Incident Response service gives you a dedicated Cyber Rescue Line and for many of our clients peace of mind is sought by knowing that they can call on experts when they need to, any time. Access directly into experienced Cyber Security consultants could be the difference between surviving an attack or suffering. This becomes especially important when an organisation has to report a breach within a time limit. The CNS CIR Service is an incident response process, it fulfils the requirements required by many standards.
This becomes especially important if, as is proposed by the EU General Data Protection Regulation (effective from 25th May 2018), a company has to report a breach within 72 hours. The CNS CERT Service is an incident response process and, as such, fulfills the requirements required by many standards.
The CNS Cyber Incident Response service provides an accredited (CREST & GIAC) security expert to respond and assist with incident response and emergency advice. The service has two capabilities:
– CNS will provide an expert when the client has an incident or suspected breach which can be, but is not limited to, suspected virus outbreak, forensic incident, breach response (forensics and testing), request for disclosure form a third party or spoof website taken down or computer/ equipment seize and search.
Emergency Advisory Service
– CNS will provide an expert to conduct phishing analysis, review suspected DDoS or DoS attack, review Advanced Persistent Threat (APT) response and offer compliance and regulatory advice.
All initial phone calls will be ticketed by the CNS 24 x7 Service Desk who will assign an individual to respond within the agreed time. The client will be assigned a dedicated guardian within CNS who will act as the final escalation contact and at the start of the contract a bespoke incident response process and plan will be created.
Threat Alerting Service -
The CNS Cyber Incident Response service also ties in with our multi-source threat intelligence alerting service. CNS compares alerts received and correlates them against the clients known IT estate or company profile to gauge relevancy. If deemed relevant and, depending on the severity of the alert, CNS will proactively manage the flow of information by updating the clients, offering advice and comments on a suitable response.